Caraway Shipping Policy
Order Processing Time
At Caraway, we prepare your order within 1-3 business days after successful checkout. This processing window may extend due to product availability, seasonal demand, order verification, or operational factors. Please note that orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Fees and Charges
Shipping costs at Caraway are calculated based on your delivery destination, chosen shipping method, order details, and applicable promotions. All shipping charges are clearly displayed at checkout prior to payment completion.
Delivery Timeframe
Once dispatched, orders typically arrive within 5-10 business days, depending on your location and selected shipping option. Delivery estimates are not guaranteed and can be influenced by:
- Carrier schedules and transportation delays
- Customs processing and inspections
- Access issues or inaccuracies in the delivery address
- Severe weather, public holidays, or peak shopping seasons
Shipment Tracking
After your Caraway order ships, tracking information may be provided if supported by the carrier. Please allow additional time for tracking updates to appear once the package is in transit.
Accuracy of Delivery Information
Customers are responsible for ensuring that shipping details entered at checkout are complete and correct. If you notice any errors, contact us immediately at lampermcinroy@gmail.com. While we strive to assist with changes before shipment, address updates cannot be guaranteed once processing begins.
Handling Delivery Issues
If your package is marked as delivered but you cannot locate it, first check common delivery areas and with other household members. Should the package remain missing, contact Caraway with your order information. We will review tracking data and work with you to determine next steps.
International Shipping
For orders outside the United States, customs duties, import taxes, and other local fees may apply. These charges are the recipient’s responsibility unless specified otherwise during checkout.
Policy Updates
Caraway may update shipping procedures and delivery timelines as fulfillment operations evolve. Any changes will be reflected on this shipping policy page to keep you informed.