Terms of Service

Terms of Service for Caraway

Welcome to Caraway. By browsing our website, placing an order, or using our services, you agree to comply with the terms set forth below. Please read them carefully.

1. Access and Eligibility

You must legally be able to enter into binding agreements under your jurisdiction to use Caraway’s services independently. If you act on behalf of another person or organization, you confirm that you have authority to do so.

2. Use of Our Website

When using Caraway’s website, you agree to act lawfully and responsibly. You must not:

Break any applicable laws or regulations;
Submit false, misleading, or fraudulent information;
Attempt unauthorized access or interfere with website security or performance;
Upload malicious software or harmful code;
Use the site to reproduce content without permission or for unauthorized commercial purposes.

Caraway reserves the right to restrict access to protect its platform and users.

3. Product Information and Availability

We strive to provide accurate descriptions, images, pricing, and specifications for all products, including bakeware, cookware, kitchen tools, food storage, and accessories. However, technical limitations or occasional errors may cause differences between the website display and the actual products.

Product availability is subject to change without notice, and we may modify, limit, or discontinue items at any time in accordance with applicable laws and our contracts.

4. Pricing and Additional Charges

All prices shown on the Caraway website reflect the currency indicated. During checkout, any additional charges such as taxes and shipping fees will be clearly presented.

Caraway reserves the right to correct any obvious pricing errors and may cancel or adjust orders accordingly where allowed by law.

5. Orders and Payment

By submitting your order to Caraway, you confirm that all provided information is accurate and that you are authorized to use the payment method chosen. We reserve the right to review orders and may decline or cancel any transaction for legitimate reasons including but not limited to suspected fraud, failed payment authorization, inventory inaccuracies, or pricing errors.

If your order is canceled after payment is received, Caraway will initiate an appropriate refund.

Payments are processed using the payment options available at checkout. Your transaction remains subject to the terms and security protocols of the payment provider. Availability of specific payment methods may vary over time.

6. Shipping and Delivery

Details regarding order processing, shipping fees, tracking, and delivery estimates are available in Caraway’s Shipping Policy. Delivery timelines may be affected by factors outside our control such as carrier delays, customs inspections, and weather conditions.

7. Returns and Refunds

Returns, replacements, cancellations, and refunds are handled as described in our Return and Refund Policy. These terms do not restrict any legal consumer rights where applicable.

8. Intellectual Property

All content on the Caraway website including text, images, graphics, and designs is protected by intellectual property laws. Unauthorized use, reproduction, or distribution without permission is prohibited.

9. Third-Party Services

Caraway’s website may incorporate third-party services or links to external websites. We do not assume responsibility for the content, availability, or practices of these third parties, who maintain their own terms and policies.

10. Service Availability

We endeavor to provide reliable website access but may experience temporary interruptions due to maintenance, technical issues, or unforeseen circumstances. Caraway reserves the right to modify or suspend features as necessary and permitted by law.

11. Liability Limitations

To the fullest extent permitted by law, Caraway shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or disruptions in service. Nothing in these terms limits liabilities that legally cannot be excluded.

12. Indemnification

You agree to indemnify Caraway against any claims, damages, or losses arising from your unlawful use of the site, violation of these terms, or infringement on third-party rights, as far as permitted by law.

13. Changes to These Terms

Caraway may update these Terms of Service as business operations or legal requirements evolve. Updated terms will be posted on this page and become effective according to applicable laws.

14. Governing Law

These terms are governed by the laws applicable to your purchase and consumer relationship. They do not remove your mandatory legal protections under your local jurisdiction.